ERS rapidly increases the ability, performance and results of all levels of recruitment staff by teaching them the candidate management skills that top performing recruiters use to thrive in today's market.

Many clients expect their recruitment supplier to excel at rapidly locating, attracting, qualifying and presenting quality candidates. In short, they expect top suppliers to only present candidates who can do the job and produce the results required. ERS has been designed with these expectations and challenges in mind.

ERS teaches recruiters how to use a proven approach to their daily work. The content is fresh and dynamic, and reflects the challenges of today's market. ERS is highly interactive and hands on, with extensive use of real life scenarios and solutions that participants can relate to and apply immediately.

We teach a values based approach to dealing with candidates, where the emphasis is on taking action, results, professionalism, honesty and building mutually beneficial relationships.

Recent participants who attended ERS said:

• "You were a great help and I will integrate what you have taught me into my day to day activities. Just to let you know the folder has been open on my desk since Monday and it will be a long time before I will put it away!"
• "I thought the program was outstanding. I have eight years in the industry and still came away with a lot of new information. Very interactive and every section was relevant and easy to understand"
• "I will recommend this course to every recruiter I know. Extremely beneficial and brilliantly presented in a relaxed, interactive, fun and professional way"
• "Thank you! Your passion, inspiration, positive approach and presentation of a large amount of information has given me so much" "Great facilitation. This is the only training program where there is something to implement from every module - no boring bits at all!"
• "ERS has a different angle to many courses I have done. It helped me analyse the market and how best to deal with it"
• "Very good value", it's great to have the "theory" balanced by practical experience and real life examples by someone who has "tasted success"
• "It far exceeded my expectations. I have gained SO much value out of it! I'd advocate this course to anyone!"
• "Great program with great structure and modern tools, up to date with current trends, areas covered in the program are often missed when completing in-house training"

The content of ERS has been used to great effect by all types of recruiters.

During this 2 day course we cover: The Success Profile of Top Recruiters

• what successful recruiters focus on in today's market

• recent changes and trends in the market
• the implications of these trends for you and your business
• the opportunities available
• the most effective ways to respond and handle candidates

• what successful recruiters focus on in today's market

• identifying what a quality assignment and candidate looks like
• increasing the quality of assignments worked
• increasing the quality of the candidates you work with

• being realistic and efficient
• how to plan effectively

• understanding what attracts candidates in today's market
• identifying the opportunity in each role
• powerfully presenting your assignment opportunity

• typical search methods and how they limit recruiters
• the most effective ways to locate quality candidates
• creating a search plan - what works
• executing your search plan

• structuring your questioning so you determine a candidate's fit as quickly as possible
• key areas to qualify candidates on
• asking powerful questions to identify top candidates
• how to get behind superficial responses so you get in-depth answers to your questions

• identifying the information that will make your candidate stand out
• the typical candidate presentations that have little or no impact
• capturing your client's interest by powerfully differentiating your candidate and presentation
• causing your client to act with urgency and interview your candidate

• ensuring your client adopts the most effective approach to interviewing
• educating your client on how to keep top candidates interested in the role
• what clients need to do to maximise their results from an interview

• guiding your candidate on how best to approach a client interview
• key information to cover
• questions to ask to keep the assignment on track

• key questions to ask and how to ask them
• determining your candidate's level of interest
• identifying and handling any concerns

• exploring your client's perception and level of interest in your candidate
• uncovering and dealing with concerns and questions
• maintaining momentum and urgency
• guidelines on what works

• when and how to close your candidate - language to use and what to watch for
• applying the "golden rules" when making an offer
• handling the unexpected and supporting your candidate's decision making process

• preparing your candidate to resign - what to watch for and how to pre-empt the unexpected
• guiding your candidate through the counter offer process

• risks in the final phase of recruitment
• maintaining your candidate's interest and commitment in their new role
• ensuring the initial days in their new role go smoothly.

CarmanWhite Pty Ltd

T:   +61 (0)2 9484 4132
E:   information@carmanwhite.com
W:  www.carmanwhite.com

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